Supervisor, Inventory Integrity

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Supervisor, Inventory Integrity will support retail operations by performing scheduled and Ad Hoc cycle counts & analysis to improve inventory accuracy. The Inventory Integrity team will conduct daily cycle counts, conduct the first level analysis on overages and shorts, and update store leadership depending on variance value. The Supervisor will monitor store inventory reports and provide inventory reconciliation updates to store leadership. The Supervisor will also provide cycle count and inventory management training to other store associates as required.

Specific responsibilities include (but are not limited to) the following:

• Partners with Operations Manager, Loss Prevention Manager, and SSC Operations Team to plan and executing the scheduled cycle counts for the store
• Proactively identifies trends in inventory results and schedules cycle counts when appropriate
• Execute cycle counts with the support of the Inventory Integrity Associate
• Lead, coach and develop and the Inventory Integrity Associate to understand how to investigate discrepancies after completing the cycle count
• Proactively identifies trends in cycle count results, presents findings and develops action plans in partnership with the Inventory Integrity Associate for presentation to store leadership
• Supports workflow within team to ensure timely completion of cycle counts and follow-up for resolution
• Partners with Sellers and Sales Leaders (Sales Manager, Group Sales Manager, etc) to share results and develop specific action plans related to results from cycle counts
• Lead the co-ordination of resolving outstanding operational tasks impacting inventory integrity (ie. aged in transit, outstanding CTS, unprocessed ecomm returns)
• Maintain documentation following cycle counts or adjustments as per process
• Provide weekly cycle count updates to Operations Manager, Loss Prevention Manager & General Manager
• Supports with various inventory investigations and analysis (i.e. negative on-hand report, hand keyed report, etc.)
• Provide inventory management task-specific coaching and training to employees for cycle counts, inventory counts, and inventory dispute resolution
• Participate in national / SSC workshops on sharing learning and developing best practices
• Comply with all Health & Safety policies and requirements

The ideal candidate:

• High School Diploma or equivalent
• 3-5+ years retail experience, with specific knowledge in inventory awareness (receiving of goods, stock movements, inventory counts, sales)
• Strong communication skills
• Previous experience in a supervisor capacity
• Strong attention to details and comfort in completing repetitive tasks
• Comfortable with inventory math, excel, & outlook
• Experience with SAP ECC, FIORI, & CTS App a plus

The measures of success:

• Improved inventory accuracy based on comparison YOY and improvements by department
• Number of Cycle Counts conducted aligns with planned number of counts
• Action plans were designed and executed to address problem areas
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l'embauche :

Minimum Wage / Salaire Minimum

Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l'expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.