Customer Accounts Supervisor
Seeking a Full Time Customer Accounts Supervisor to oversees the management of customer accounts and related activities within our retail establishment
The Customer Accounts Supervisor is responsible for managing customer accounts, including maintaining accurate records, updating customer information, and resolving any account-related issues or discrepancies. The Job responsibilities include the following:
- Co-ordinate, assign and review work of customer and information services reps and clerks
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
- Provide customer service
- Maintain registration systems, records and files
- Ensure compliance with government regulations
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Answer electronic enquiries
JOB REQUIREMENTS:
Education: College or University
Experience: 2-3 years or more
Ability to Supervise: 2 to 4 people
JOB DETAILS:
• Location: Mississauga, ON
• Salary: $31.25 / Hour
• Terms of employment: Permanent employment, Full time 30 Hours /Week
• Start date As soon as possible
• Employment conditions: Morning, Day, Evening, Flexible hours
• Partial remote work available
How to apply
By email: *************@*****.***