Retail Sales Manager

Job summary

Direct, plan, and evaluate daily retail operations, manage staff, and oversee recruitment and performance reviews. Analyze market trends and consumer demand, select merchandise, implement marketing strategies, manage budgets, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Additional information Personal suitability Energetic Positive attitude Quick learner Efficient interpersonal skills Excellent oral communication Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Participates in a government or community program or initiative that supports persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers on-the-job training tailored to youth

What you’ll do

Direct, plan, and evaluate daily retail operations, manage staff, and oversee recruitment and performance reviews. Analyze market trends and consumer demand, select merchandise, implement marketing strategies, manage budgets, and resolve customer or supply issues.

Requirements

Requires a secondary (high) school graduation certificate and 1 year to less than 2 years of experience. The posting also emphasizes an energetic, positive, efficient, quick-learning candidate with strong interpersonal and oral communication skills.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• interpersonal skills · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Market Research
• Sales Analysis
• Merchandise Selection
• Procurement
• Marketing Strategy
• Budget Management
• Revenue and Expense Monitoring
• Customer Service
• Recruitment
• Performance Reviews
• Oral Communication
• Interpersonal Skills

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support

More jobs from Petro-Canada