Sales Supervisor - Retail

Job summary

Assign duties and schedules to sales workers, sell merchandise, and supervise and coordinate staff activities. Manage returns, cash, and inventory; prepare sales and personnel reports; and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Assign duties and schedules to sales workers, sell merchandise, and supervise and coordinate staff activities. Manage returns, cash, and inventory; prepare sales and personnel reports; and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. English is the stated language requirement, and the work is performed on-site.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Task Assignment
• Merchandise Returns
• Work Scheduling
• Merchandise Sales
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Worker Supervision
• Cash Management

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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