Pro Shop Sales Associate (Part – Time)

Job summary

The Pro Shop Sales Associate is responsible for delivering exceptional customer service and managing daily retail operations, including merchandising and inventory. They will provide expert product recommendations and ensure the shop is well-maintained for members and guests.

Job details

[https://glencoeclub-my.sharepoint.com/personal/rdimitriou_glencoe_org/Documents/Share%20-%20HR%20Team/Job%20Posting%20Images/2026-HR-Job%20Posting%20Headers32.jpg] The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading-edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends. If you are genuinely passionate about our vision to be a world class private club - inspiring excellence and enriching experiences, have a proven track record for delivering exceptional experiences through your interactions, and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you. We are seeking a part-time Pro Shop Sales Associate at our downtown location. As a Pro Shop Sales Associate, you will be the face of our retail operations, ensuring every visitor receives personalized attention and expert product knowledge. You will be responsible for delivering exceptional customer service to members, guests, and employees while supporting the day-to-day operations of the Pro Shop, including merchandising, shop maintenance, and ongoing inventory management. Our specialties include Tennis, Squash & Badminton racquets and accessories, fitness & swimwear apparel, fitness & swimwear accessories, athletic footwear, exclusive ladies, men’s, and children’s fashions. If you enjoy working in a customer-focused setting and have a knack for sales, we want to hear from you! Responsibilities: * Provide exceptional customer service on the sales floor to members, guests, and employees, always engaging in a friendly and professional manner * Provide detailed product information and recommendations based on customer needs * Assist with merchandising, promotional displays and ensure store is tidy and maintained * Assist with inventory management, ensure correct tagging of merchandise prior to displaying on the sales floor * Work collaboratively with the team to complete tasks, meet goals and enhance overall customer experience Qualifications: * High school diploma or equivalent required; additional education in retail, sales, or recreation is a plus * Minimum of 2 years’ retail or customer service experience preferred * Proven experience with cash handling, opening/closing procedures and operating POS systems * Strong knowledge of merchandising and promotional displays in a retail environment * Exceptional interpersonal and communication skills * Racquet stringing experience would be an asset or training will be supplied * Knowledge of sporting goods would be considered an asset Why choose us: * An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders * Numerous opportunities for personal and professional growth including training and development * Delicious, fulsome employee meals prepared daily * Employee referral program that rewards the additional talent you bring * Numerous employee recognition programs to reward you for your incredible efforts * Comprehensive health and dental benefits available for you and your family Additional Details: This is a part-time position reporting to the Pro Shop Manager, requiring 12–20 hours per week. The successful candidate must be available to work a variety of shifts, including weekdays, weekends, and holidays, and must have a flexible schedule. Pro Shop Store Hours: Monday-Thursday 9am to 8pm, Friday 9am to 6pm, Saturday, Sunday & Holidays 10am to 6pm. The successful applicant will be required to complete a Criminal background check as well as Respect in the Workplace prior to commencing employment. Qualified applicants are invited to submit their resume by Monday, October 26, 2026. Additional information about The Glencoe Club and career opportunities can be found at: www.glencoejobs.org [http://www.glencoejobs.org/]. We thank all applicants for their interest in joining The Glencoe. We appreciate the time and effort invested in each application; however, only those selected for further consideration will be contacted directly

What you’ll do

The Pro Shop Sales Associate is responsible for delivering exceptional customer service and managing daily retail operations, including merchandising and inventory. They will provide expert product recommendations and ensure the shop is well-maintained for members and guests.

Requirements

Candidates must have a high school diploma and at least two years of retail or customer service experience. Proficiency in cash handling, POS systems, and strong interpersonal communication skills are required.

Benefits

• Health insurance
• Dental benefits
• Employee meals
• Employee referral program
• Employee recognition programs
• Training and development

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail sales
• Cash handling
• POS systems
• Merchandising
• Inventory management
• Product knowledge
• Interpersonal skills
• Communication skills
• Racquet stringing
• Promotional displays
• Opening/closing procedures
• Retail Operations
• Product Knowledge
• Cash Handling
• Professionalism
• Customer Service
• Communication
• Training And Development
• Creativity
• Sales
• Innovation
• Inventory Management
• Operations
• Retail Sales

Job areas

• Retail
• Customer Service & Support
• Sports & Recreation
• Sales
• Pro Shop Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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