Store manager - retail

Job summary

Direct and organize daily store operations, supervise staff, and manage merchandise selection, procurement, pricing, and marketing. Monitor budgets and financial performance, oversee payroll and performance reviews, and resolve customer and supply issues.

Job details

Work Term: Permanent Work Language: French Hours: 35 to 40 hours per week Education: No degree, certificate or diploma Experience: 1 year to less than 2 years Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Employment terms options Early morning Evening Employment terms options Morning Night Weekend Health benefits Dental plan Disability benefits Health care plan Financial benefits Bonus Life insurance Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Direct and organize daily store operations, supervise staff, and manage merchandise selection, procurement, pricing, and marketing. Monitor budgets and financial performance, oversee payroll and performance reviews, and resolve customer and supply issues.

Requirements

The posting requires 1 year to less than 2 years of experience and does not require a degree, certificate, or diploma. The role requires the ability to manage retail operations, staff, budgets, merchandise, and customer concerns.

Benefits

• Dental Plan
• Disability Benefits
• Health Care Plan
• Bonus
• Life Insurance

Listed skills

• Customer service · Preferred
• Budgeting · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Market Research
• Sales Forecasting
• Merchandise Selection
• Pricing Policy Implementation
• Procurement
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment and Hiring
• Payroll Administration
• Performance Reviews
• Customer Service
• Complaint Resolution

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Marketing

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