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Job summary

The Store Manager is responsible for overseeing all retail operations, including financial performance, inventory control, and store merchandising. They also lead, train, and engage team members to ensure high standards of customer service and food safety.

Job details

About Us: Rowe Farms is a retail and wholesale provider of local, antibiotic, and hormone-free meats that are raised with the highest level of animal welfare standards while supporting a path to regenerative farming. In addition to a broad offering of meats, each of our retail stores offers local delivery and carries unique products and food items specific to each store’s local marketplace. The wholesale division of Rowe Farms sells various fresh meat and deli products to like-minded retail companies. Position Opening: Our retail team is growing and we are looking for a new Store Manager to join our organization. The Store Manager: Is responsible for all aspects of retail operations, including customer satisfaction, sales, budgets, and overall financial performance of the store including team member development and engagement. Executes our business strategy and leads team members to meet operational goals. Recruits, schedules, and trains team members to ensure a positive and productive working culture, and effectively supervises and communicates with them to ensure engagement, safety, and superior customer service. Develop positive relationships with customers and the local community and promote the organization by participating in local events. Merchandises the store strategically and appropriately to Rowe Farms’ standards. Manages stock levels and makes key decisions about stock control and shrink management. Maintains awareness of market trends in the retail industry and monitors local competition. Communicates and works closely with Store Managers and leaders from our partner businesses (Rowe Farms, VG Meats, and Olliffe) Ensures Rowe Farms’ health and food safety standards are executed to provide high quality, safe food for customers and a safe working environment for employees. Completes other duties as assigned and required to meet the needs of the business. Qualifications: An interest in regenerative farming practices and a passion for food is required. Functional knowledge of retail or food merchandising, operations, and retail management practices and procedures. Previous management and people leadership and motivation experience in food retail is required. A strong understanding of the meat industry is preferred. Experience recruiting, selecting, assessing, coaching, counseling, and developing team members in a retail environment. Excellent verbal and written communication, interpersonal and problem-solving skills. Exceptional customer service skills with a talent for building customer loyalty. Strong organizational abilities – able to manage multiple priorities. Able to work productively and professionally in a fast-paced environment. Experience with budgeting, controlling costs, driving sales, and business financials. Physical ability to perform tasks that may require prolonged standing, sitting, movement, and lifting bulky and/or heavy merchandise. Experience gathering, interpreting, and presenting data. Thorough understanding of health and food safety legislation, policies, and practices. Ministry of Labour Supervisor Health & Safety Awareness Certificate is preferred. Valid Food Handler’s and First Aid Certifications are assets. Must have flexible availability. Must be legally entitled to work in Canada. We encourage all qualified candidates to apply. We embrace and celebrate diversity and inclusivity and are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation. We thank the staffing/recruitment industry for their interest but request no calls or emails. We thank all interested applicants; however, only those selected for an interview will be contacted. Please note that any offer of employment may be subject to reference checks and background checks. About our Businesses: Rowe Farms Rowe Farms is a retail and wholesale provider of local, antibiotic, and hormone-free meats that are raised with the highest level of animal welfare standards while supporting a path to regenerative farming. In addition to a broad offering of meats, each of our retail stores offers local delivery and carries unique products and food items specific to each store’s local marketplace. The wholesale division of Rowe Farms sells various fresh meat and deli products to like-minded retail companies. Olliffe Butcher Shop: A real butcher shop since 1975, Olliffe is committed to supplying our customers and some of the city's top chefs with the very best meat. We have always worked directly with farmers and producers. Making the connection at the grass-roots level enables us to monitor the growing cycle of the animals giving the in-store butchers confidence when selling cuts “from nose-to-tail.” Our passion for good food, friendly service, and years of expertise, help customers get the best out of their meat. VG Meats: We are a local, family-owned company that has proudly been serving Ontario families high-quality meat since the 1970s. Started by previous generations and now run by four brothers, VG Meats is proudly local. All of our products are born, raised, fed, processed, and packaged in Ontario.

What you’ll do

The Store Manager is responsible for overseeing all retail operations, including financial performance, inventory control, and store merchandising. They also lead, train, and engage team members to ensure high standards of customer service and food safety.

Requirements

Candidates must have previous management experience in food retail and a strong understanding of meat industry operations. A passion for regenerative farming and excellent leadership, communication, and organizational skills are required.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Food safety · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Team leadership
• Customer service
• Inventory management
• Merchandising
• Financial performance management
• Staff training
• Recruitment
• Food safety
• Budgeting
• Conflict resolution
• Communication skills
• Problem-solving
• Sales strategy
• Operational management
• Management
• Operations
• Problem Solving
• Business Strategies
• Leadership
• Organizational Skills
• Writing
• Coaching
• Sales
• Customer Service
• Market Trend
• Functional Knowledge
• Loyalty Programs
• Retail Operations
• Retail Sales
• First Aid Certification
• Selling Techniques
• Food Safety And Sanitation
• Stock Control
• Wholesaling
• Retail Management
• Animal Welfare

Job areas

• Retail
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Agriculture
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers