Retail Sales Manager

Job summary

Direct and organize daily retail operations, manage staff, and oversee merchandise selection, pricing, and procurement. Develop marketing strategies and budgets, monitor sales and expenses, and resolve customer, staffing, and supply issues.

Job details

Overview Languages English Education College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Personal suitability Adaptability Analytical Efficiency Positive attitude Time management Interpersonal awareness Judgement Team player Patience Resourcefulness Ability to multitask

What you’ll do

Direct and organize daily retail operations, manage staff, and oversee merchandise selection, pricing, and procurement. Develop marketing strategies and budgets, monitor sales and expenses, and resolve customer, staffing, and supply issues.

Requirements

Requires a College/CEGEP education and 1 year to less than 2 years of experience. The role calls for adaptability, analytical ability, efficiency, a positive attitude, time management, interpersonal awareness, sound judgment, teamwork, patience, resourcefulness, and multitasking.

Listed skills

• Budgeting · Preferred
• Recruitment · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Time management · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Market Research
• Sales Analysis
• Merchandise Procurement
• Pricing Policy Implementation
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment
• Performance Reviews
• Customer Service
• Complaint Resolution
• Problem-Solving
• Time Management
• Multitasking

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support

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