Retail Store Supervisor

Job summary

Supervise and coordinate retail staff, assign duties, establish work schedules, and manage merchandise orders, returns, sales, and cash. Maintain inventory and resolve customer concerns, complaints, and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Gas bar Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Supervision 3-4 people 5-10 people Experience and specialization Computer and technology knowledge MS Outlook Area of specialization Retail store Additional information Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Standing for extended periods Personal suitability Accurate Client focus Flexibility Organized Reliability Dependability Initiative Judgement Ability to multitask

What you’ll do

Supervise and coordinate retail staff, assign duties, establish work schedules, and manage merchandise orders, returns, sales, and cash. Maintain inventory and resolve customer concerns, complaints, and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role requires English, MS Outlook knowledge, and the ability to supervise teams of 3–10 people; a criminal record check is required.

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Organization · Preferred
• Reliability · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Scheduling
• Merchandise Ordering
• Sales
• Customer Service
• Complaint Resolution
• Inventory Management
• Cash Management
• Problem Solving
• Attention to Detail
• Organization
• Reliability
• Initiative
• Judgment
• Multitasking
• MS Outlook

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Energy

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