Retail Store Supervisor

Job summary

Supervise, assign, hire, and train staff, and prepare work schedules and reports on sales, merchandising, and personnel matters. Manage returns, customer concerns, supply shortages, inventory, and cash.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize return of merchandise Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Manage cash Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Dependability

What you’ll do

Supervise, assign, hire, and train staff, and prepare work schedules and reports on sales, merchandising, and personnel matters. Manage returns, customer concerns, supply shortages, inventory, and cash.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role calls for accuracy, customer focus, efficient interpersonal and oral communication skills, flexibility, reliability, dependability, and the ability to work under pressure in a fast-paced environment.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Sales Worker Assignment
• Hiring
• Staff Training
• Merchandise Returns
• Work Scheduling
• Sales Reporting
• Merchandising
• Personnel Management
• Customer Service
• Complaint Resolution
• Inventory Management
• Cash Management
• Attention to Detail
• Oral Communication
• Flexibility

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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